Live Chat and Call-taking

Professional Call Takers

We probably understand better than anyone else the frustration customers face while trying to contact a business and getting a recorded voice message instead of a real person.

Did you know that in the UK, small-medium businesses lose over £90 million in sales each year due to either being non-responsive or responding very slowly to telephonic enquiries? If your competitors are equipped to answer called within seconds, then so should you.

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We offer remote call-taking and call-handling services to take your business communication to the next level. With dedicated daily call handling agents who are well-versed in the art of taking calls and providing an exceptional level of customer service, you just can’t go wrong.

Our dedicated remote call handlers will take the time to understand your business and how it serves customers. Suffice it to say, there will not be a single instance of missed calls or calls not getting answered promptly. Once you hire us as your remote call handling service, you’ll never have to worry about any holidays, absences or sick leaves getting in the way of daily business operations.

Our expert remote call taking team will take care of all inbound/outbound customer service aspects, surveys, data enrichment, social media support, appointment setting and follow-ups on your behalf.

Why us as your Remote Call Handling Service?

Professional and long-standing experience with UK call handling and trained operators who genuinely care

Cost-effective prices tailored to you

A personal service which ensures that your customers are never directed to an automated machine

Appointment booking to ensure that you get lots of business throughout the year

Call handlers are all UK-based and available throughout the week, ensuring that calls are never missed again

We can provider a local telephone number if required

Professional Live Chat Support Agents

One of the best ways to boost sales and improve the customer experience is by having real-time support agents available daily over web chat to engage your website visitors around the clock.

Our live chat agents are always professional, prompt and efficient in the way they deal with your website visitors and existing customers. They comply with any instructions you give them and will go beyond your expectations to engage your valuable visitors.

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Whether you’re a startup, small-medium business or established enterprise, you can truly benefit by having exceptionally trained live chat agents who are well-versed in your business to help reel in new customers, and ensure that existing ones are completely satisfied with the service you provide.

Simply get in touch with us and let us know what your expectations are. We’ll remotely install the necessary software to get your live chat service up and running.

Once you’re live, sit back and witness how professionally and expertly our web chat support agents deal with online enquiries.

Why us as your Remote Live Chat Agents?

Quick, easy and seamless setup – get your live chat up and running in less than 24 hours after signing up

Exceptionally well-trained agents who know how to serve customers in a professional yet personable manner

Have a ‘professional voice’ representing your business, ready to promptly address any enquiries your visitors may have

With our CRM systems integration, we’ll log all the leads and enquiries to help you save time and improve conversions

Our live chat agents know how to obtain all the relevant contact details of visitors to ensure that you never miss a lead again

Real-time operators available all 7 days of the week to answer all questions and provide a very high standard of customer service

Sign up now and allow us to handle all your daily call taking tasks and online queries.