Bespoke CRM Systems

Implementing the right remote CRM solution can help you transform the way you engage with customers. In addition, it can help you cut costs, boost operational efficiency, highlight more business opportunities and give you truly actionable customer insights – which all make it easier to engage new and existing customers.

Many companies are still making the mistake of spreading out their customer data across dense and cluttered paperwork, emails, post-it notes, Access databases and various spreadsheets. A CRM (customer relationship management) system can make things a lot easier by consolidating all key information under one streamlined system, giving you a unified view of all customer-related details.

While off-the-shelf CRM systems may get the job done (for a while), bespoke CRM systems are tailored precisely to match your day-to-day business processes which revolve around customer engagement and relationship management, without introducing any complexity whatsoever.

This is where our virtual assistant CRM comes in – combined with a completely bespoke CRM solution, you can optimise all workflows revolving around engaging and managing daily interactions with customers at a far more economical price than any in-house CRM system.

We believe a hosted CRM system is not only a great way to cut down business costs and optimise processes and workflows around customer engagement, but also help you and your team work more effectively to serve customers.

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Our virtual admin assistant will help you automate and optimise many CRM aspects including:

No licenses for new users and available to as many employees as required

Very easy to use and seamlessly integrates with existing applications and systems

Cloud-based – can be accessed from anywhere in the world

If you already have web chat software installed, our agents will use that to facilitate online visitors

Improve existing customer support systems

Manage client contracts with ease

And much more

Your journey to a cost-effective and easy-to-use remote CRM system begins here with us – contact us to discuss your bespoke CRM system requirements.