Your Virtual IT Department

Not every company can afford to have a large IT department, you may not have the budget, space or even the need to have full time IT staff on hand all year round. With CYB Support, we can fill this gap while keeping your costs down. We can remotely support your PC’s and servers. We can install monitoring software to ensure all your IT equipment remains healthy and in good working order.

If you get stuck on something, we can connect and assist you right there and then and avoid costly site visits.

We can also help with some repetitive tasks and improve efficiency which could allow your existing staff to get more done in less time!

We can offer this service on a Pay As Go service so no set monthly fees

Cloud Services

Cloud services help businesses leverage the on-demand benefits of the internet with a cloud service provider. The cloud can replace the need for on-premise servers with little capital investment.

These services appeal to most due to ease of use, scalability, and immediate access to company resources. The only physical requirement on your part is a dependable internet connection.

Help Desk

Help desk support is a vital tool for any business that doesn’t have an in-house IT team. Help desk support can vary depending on your business’s needs, but it’s most commonly used as a single point of contact for users who need occasional help with troubleshooting computers, printers, networks, wifi, etc.

Network Security

Along with all of the benefits provided by internet access come a myriad of security risks. Hackers, spammers, viruses, and data thieves run rampant across the internet, and without strict network security measures in place, your business’s data is constantly endangered.

Network security serves the purpose of preventing the unauthorized access to or theft of a computer network’s resources. Possible network security solutions include firewalls, anti-virus software, web filtering, patch management, built-in VPNs, and regularly scheduled check-ups from your IT service provider.

Backup and Disaster Recovery

In the event of a disaster (such as a flood, fire, or computer virus), would your important data remain safe and sound? If your business isn’t already following the 3-2-1 backup rule, the answer is probably no. This rule states that your data should be stored in three separate locations: the source device (likely a computer or office workstation), your local backup device, and an off-site location (preferably through a cloud backup solution). Following the 3-2-1 backup rule ensures that the probability of all three copies of your data being lost are slim to none.

IT Consulting

Sometimes an IT project is too large or technical to plan without having an experienced team of IT professionals on hand. If that’s the case, hiring your IT service provider for consulting services may be the solution. They can work with multiple departments or contractors to tackle projects like large-scale hardware and infrastructure overhauls or business-wide software and operating system updates, ensuring that no technical detail is overlooked.