Let us free up your time and take care of your Business

Depending on what these needs are, we’ll provide a trained and highly experienced virtual receptionist who will answer all your calls as ‘the voice of the company’, deal with customer enquiries around the clock and forward calls when needed.

A dedicated virtual PA will be the backbone of your daily business administration, providing full support for appointment scheduling, order processing and mail handling – all without ever having to incur the cost of a full-fledged on-premises office staff.

Our virtual admin experts can also assist with web chat to quickly inform your customers and resolve issues, calculate payroll on a prompt and accurate basis, and offer help with bookkeeping.

We also build completely bespoke CRM systems to help you keep your daily business operations running smoothly – for instance, logging all customer contact information for memberships, processing membership cards, or gift card distribution where the necessary data is taken directly from your corporate websites. These are only a small handful of examples so as to how our CRM services can help boost productivity and better serve your valuable customers.

We are a one-stop destination for any business that wants to:

• Keep costs at the absolute minimum while still enjoying operational efficiency and top notch customer services that are otherwise typically rendered by a full-scale office staff only
• Employ virtual assistants who understand your business inside and out, and have been fully vetted and referenced
• Streamline a variety of administration, payroll, web chat and bookkeeping functions
• Gain ad-hoc support for a variety of admin-related and customer service tasks so that you can fully focus on your key business objectives

Get better organised through our fully vetted and exceptionally well-trained virtual assistants, who will help you in everything from just managing your daily calendar and taking calls to chasing up customers for payments and managing payroll – all at a fraction of the cost of hiring an entire on-premises team.

Our experienced team of UK-based virtual assistants and virtual admin experts can help you reduce and manage your workload in wonderful ways and boost productivity across the board:

Call-taking and telephone answering – We’ll take care of all incoming calls or calls that need to be made to existing customers and prospects as if we’re right there in your office and a part of your company. Leave your customers impressed with polite and courteous telephone etiquette, and help maintain a polished professional image. Our virtual receptionist will make all the necessary calls on your behalf and arrange meetings when required.

Admin assistant – Effective business administration is a very time-consuming process and one that requires a very pro-active attitude. As a business owner, you probably have much more important things on your agenda like prospecting new clients and growing the company. There’s no need to let your admin functions slow you down, because our virtual admin assistants are here to take the load off your shoulders.

Virtual bookkeeping & payroll – A cost-effective and flexible bookkeeping solution gives you added peace of mind that your day-to-day finances are effortlessly being handled. Our experienced virtual bookkeepers will handle everything from payroll calculation and customer account management to accurately noting down all bills, invoices, expenses and deposits using Xero. You have complete access and ownership to the system at all times, so your accountant will work partially or fully on your behalf, as per your requirement.

Data entry – Data entry can be a very repetitive and cumbersome task. It’s also something that requires a fair amount of skill, speed and accuracy to do effectively. Mistakes and too much time can cause unnecessary financial loss and reputational harm to your business. Our expert virtual assistants will get the job done in a quick and efficient manner.

Bespoke CRM systems – Reduce business costs significantly by finding a , or an off-the-shelf solution if you choose. Our CRM systems can integrate seamlessly with your business from any remote location. At the end of the day, this means not only superior customer service but also a greater degree of flexibility in how you want to manage customer affairs and relationships.

Remote support – Whether your computer is not performing as it should, you’re having issues with email or any other IT problem at all, our remote IT support staff will offer speedy solutions at a fraction of what it typically costs to hire IT specialists. No matter where you are, we’ll log in remotely to your computer to fix any issues that are affecting your productivity or daily business operations. Our dedicated support service helps you log a ticket where you get the required support in a timely manner.

Live web chat  – Increase leads, build trust and connect with website visitors in an instant. Our dedicated web chat service which operates between 8 AM and 9 PM local time helps you connect effortlessly with existing and potential customers. Each one of our agents is extensively trained in customer service and handling queries. With their proactive attitude and helpful advice, enjoy higher leads and more conversions.

Start saving time, money and resources today – talk to us now to get all the remote office assistance you need.

or assist with finding an off the shelf solution or a mixture –  depending on requirements

We operate 8am – 9pm currently